FAQ

Orders

How can I place an order?
Simply select your product, choose the available options, and proceed to checkout.

Can I cancel or modify my order?
Orders can be modified or canceled within 12 hours after placement. After this time, processing may already begin.

Shipping

How long does delivery take?

• Italy: 2–5 business days
• Europe: 4–8 business days
• International: 7–15 business days

Will I receive tracking information?
Yes. You will receive a tracking number via email once your order is shipped.

Products

Are your products true to size?
Most products follow standard sizing. For specific items like One Size, please refer to the dedicated page.

Are the clothes suitable for daily use?
Yes, all products are designed for both casual wear and extended comfort.

Returns & Issues

What if I receive a damaged or incorrect item?
Contact us within 48 hours with photos, and we will provide a solution (replacement or refund).

Do you accept returns?
Returns may be accepted depending on the product. Please contact support before sending anything back.

Payments

Is my payment secure?
Yes, all transactions are encrypted and processed through secure payment providers.